Is Temu legit? Everything you need to know about the app | Digital Trends (2024)

Have you been looking for an Amazon shopping alternative? Outside of getting in your car and heading to your local brick-and-mortar establishment (scary, we know), one smartphone and tablet-friendly shopping tool you could take for a spin is Temu.

Contents

  • What is Temu?
  • Is the Temu app legit?
  • Is Temu a scam?
  • How to download the Temu app
  • Do you have to download the Temu app?
  • Why are Temu prices so cheap?
  • Does Temu offer protection for user data?

Launched in September 2022, Temu prides itself on its cost-friendly approach to buying stuff online. But is it a worthy stand-in for Amazon, or should you stick to the Almighty A for your household must-haves? Let’s find out!

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What is Temu?

Is Temu legit? Everything you need to know about the app | Digital Trends (1)

Temu is an online shopping app akin to Amazon that claims to host the best deals you can find online. With more than 250 different categories to choose from, it functions as an all-encompassing shopping app, as opposed to one for specific interests. Temu claims to be unique, however, by having lower prices than those found at other online sellers. While that’s not always the case with non-discounted items, the items sold at full price are — at the very least — sold at similar, if not the same, prices as they are on sites like Amazon, Target, or Walmart.

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Frequent sales and multiweek deals are common on the app, however, which means it’s worth taking a look there first before buying anything online to see if you can get what you’re looking for a little cheaper. Take note, however, that not all major brands are selling on Temu yet, as it’s still an up-and-coming marketplace. There are still plenty of big brands that are already selling there, however.

Is the Temu app legit?

As mentioned above, there’s been a fair amount of skepticism aimed at Temu, which is completely natural. Any time an app deals with sensitive information — like your credit card numbers and home address — it’s good to have some trepidation. However, concerns regarding Temu’s legitimacy are easily put to rest. Although new, the app is backed by PDD Holdings Inc., a multibillion-dollar company that has many years of global commerce experience.

In terms of other forms of verified legitimacy, Temu supports several forms of secure payment methods, including Apple Pay, Google Pay, PayPal, and most credit cards. Temu seems to be as legit as all other major online retailers.

Is Temu a scam?

Is Temu legit? Everything you need to know about the app | Digital Trends (5)

In short, no, Temu is not a scam. It’s a perfectly legitimate online shopping marketplace that has faced skepticism from people, as all new online retailers do.

There seems to be an additional amount of unfounded fear toward the company since the other major company that Temu’s parent company, PDD Holdings Inc., owns is Pinduoduo — a Chinese-based agriculture company. However, there’s plenty of evidence to show that both PDD Holdings Inc. and Pinduoduo are legitimate companies and that there’s nothing to be suspicious of.

Per a Temu representative who reached out to Digital Trends, “PDD Holdings Inc. owns and operates a portfolio of businesses globally, including Temu in the U.S. and Canada and Pinduoduo, the social commerce app in China. Pinduoduo is Temu’s sister company.”

How to download the Temu app

Downloading the Temu app is simple regardless of whether you’re using a phone running on iOS or Android since it’s offered on both. Head to the app store on your phone and search for “Temu.” The app icon is orange with white text and four small symbols. In the store, the app will be listed as “Temu: Shop Like a Billionaire.” Select the prompt to download the app, and you’ll have Temu on your phone whenever you’re looking to do some discounted shopping.

If you don’t want to download the app, Temu is fully functional in-browser as well. Simply head over to Temu.com, and you can access all of the features you’ll find on the app.

Download Temu for iOS

Download Temu for Android

Do you have to download the Temu app?

Absolutely not. If you’d rather do your shopping from a laptop or desktop PC (or you’d prefer to use your smartphone or tablet’s web browser), you can head to Temu’s website instead.

You’ll be able to do everything you can do in the Temu app, including category filtering, order tracking, inputting a payment method, and more.

Why are Temu prices so cheap?

Based on the company’s own responses to this question, Temu is able to offer much lower prices than competitors like Amazon, Best Buy, and Target because of its supply chain structure.

Employing a seller to consumer approach, all Temu’s products are sold through third parties. There’s also no product manufacturing taking place outside of China, so Temu isn’t held to the same regulations as US product developers.

Does Temu offer protection for user data?

This is a bit of a gray area at the moment. As part of Temu’s security and privacy terms, safeguarding customer info is a pretty big priority for the company. That being said, Temu has recently come under fire for mishandling user data.

A class-action lawsuit was filed against the company in February 2024 by the Hagens Berman law firm. Representing plaintiffs from Illinois, California, Massachusetts, and Virginia, Temu faces accusations of employing spyware and malware to access and share user data with third parties.

In a response to CBS 2, Temu asserts that they do not share customer data with third parties.

We’ll keep you posted on the ongoing lawsuit as it continues to unfold.

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Is Temu legit? Everything you need to know about the app | Digital Trends (2024)

FAQs

Is Temu legit? Everything you need to know about the app | Digital Trends? ›

It depends on your definition of "legitimate." Yes, most of the products on Temu are real; you will receive them, and it takes about 10 days for them to reach your doorstep. However, any tech products you order on Temu are not name-brand unless there is a blue checkmark on their product listing.

Is the Temu app trustworthy? ›

First and foremost, Temu is a legitimate website and not a scam. You purchase an item, it's shipped from China, and you receive it at your door about ten days after your purchase. That doesn't guarantee that the items you receive will be of good quality, though.

What is the warning about Temu? ›

Cyber security experts have issued a warning against Chinese online marketplace megalith Temu's 'very dangerous' cash giveaway, claiming that it could lead to serious fraud. The retailer is offering users 'free' cash in exchange for new sign-ups - and hundreds of people are jumping on the bandwagon.

What is the Temu controversy? ›

What is the Temu controversy? The Temu controversy centers around the data-gathering practices of its parent company, PDD Holdings. As alluded to earlier in this article, PDD also owns a Chinese retailer called Pinduoduo, the app for which was (for a while) available on the Google Play Store.

Does Temu app really give you money? ›

Through their referral system, for example, you can earn commissions whenever someone uses your invite code to join Temu and make purchases. So, while Temu won't just hand you money for showing up, it does offer ways to earn money back through engaging with their platform and community.

Is Temu a security risk? ›

The US government accused Temu of potential data risks after Google suspended its sister site, e-commerce platform Pinduoduo, for containing malware. According to CNBC, analysts say Temu is less of a threat, and the risks associated with Pinduoduo were targeted at Chinese users.

Can you trust Temu with your credit card? ›

Conclusion: While Temu has implemented some security measures, it's important to acknowledge that no online platform is completely immune to security risks. It's ultimately your decision to determine whether or not you feel comfortable using a credit card on Temu.

Is there a lawsuit against Temu? ›

Temu is facing two separate class action lawsuits over similar claims referenced in the attorney general's complaint. The first, filed in September 2023, said that Temu failed to secure customers' personal and financial data and accused the company of wiretapping electronic communications of its website visitors.

Why is Temu facing backlash? ›

Fast fashion retailer Temu's Super Bowl ads drew the ire of lawmakers in Congress over the China-based company's links to products made with the use of forced labor in Xinjiang as well as its data-sharing policies.

Is it ethical to buy from Temu? ›

Temu has been accused of a multitude of unethical practices from forced labor, copyrighting images from other businesses, stealing designs, data leaks, violating privacy rules, tax evasion, the list goes on, and very much suggests Temu to be unethical.

Does Temu take your data? ›

Temu insists it does not sell customers' information

In response to reports that Temu sells customers' data, a spokesperson told Times Money Mentor: “Like other major consumer apps, Temu collects personal information from its users to deliver services and to improve the customer experience.

Where does Temu ship from? ›

Where Does Temu Ship from? Most of the products you see on Temu are directly shipped from Chinese suppliers and factories, while some can be shipped within the US.

Is Temu a Chinese company? ›

State of Arkansas sues Chinese e-commerce company Temu for alleged data theft.

Is there currently a lawsuit against Temu? ›

Temu is facing two separate class action lawsuits over similar claims referenced in the attorney general's complaint. The first, filed in September 2023, said that Temu failed to secure customers' personal and financial data and accused the company of wiretapping electronic communications of its website visitors.

Should I delete the temu app? ›

Key Takeaways

Say goodbye to junk products and wasted money by deleting your Temu account today. Avoid data privacy concerns and deceptive advertising tactics by removing yourself from Temu's platform. Take control of your personal information and avoid Temu's shady schemes and false promises.

How long does Temu take to deliver? ›

How long TEMU takes to ship depends on the shipping method you choose when you place an order. TEMU provides Standard Shipping and Express Shipping. Standard Shipping typically takes 6 - 22 days to deliver an order, while you will receive your orders within 4 - 11 days when you choose Express Shipping.

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